Contact

Do not hesitate to reach out to us with any questions, concerns or problems you have encountered. We will be glad to assist you with any queries regarding the parking providers or parking forms, or help you with questions about changing or cancelling your booking. We highly recommend to contact us if you haven't received your confirmation email to either your inbox or spam folders. If you have any specific concerns on your day of traveling, we suggest you contact the parking provider directly, as they will be able to assist you in a more timely manner.

CEO ParkCare

We are here for you

Our customer support team is always ready to help you. Contact us with any questions about the parking providers, your booking, or if you want to reserve your parking space.

Best and most substantive answers

If your booking number starts with MO:
Please email [email protected]**
* Put your booking number in the title of the email
* If your booking number starts with MO, you can also send a Whatsapp message to +31 64508 1173. This is available 24/7 and you will receive a reply within 5 minutes.

If your booking number starts with PC:
Please send an email to [email protected]*.
* Include your booking number in the title of the email.

Didn't receive your booking confirmation? Check your spam folder first.

This is the fastest way to reach us

If your booking number starts with MO:
Text +31 6 4508 1173* on WhatsApp
* Mention your booking number in the 1st WhatsApp message

If your booking number starts with PC
Send a WhatsApp to +44 161 730 0160*.
* Mention your booking number in the 1st WhatsApp message

Didn't receive your booking confirmation? Check your spam folder first.

Not all requests can be arranged by phone

We, therefore, highly recommend sending a WhatsApp message to get the most informed and quickest response. If you are parking within 24 hours, please contact the parking provider directly. You will find the contact details in your booking confirmation.

If your booking number starts with MO:
Send a Whatsapp message to +31 6 4508 1173**
* Mention your booking number in the title of the email
* Our WhatsApp is available 24/7 and you will receive a reply within 5 minutes

If your booking number starts with PC:
WhatsApp to +44 161 730 0160*
* Mention your booking number in the first WhatsApp message

Prefer to call?

If your booking number starts with MO:
Call +31 88 57 00 190 (we're available from 17:00 to 21:00 on weekdays)*
* Keep your booking number nearby

If your booking number starts with PC:
Please email [email protected] or WhatsApp +44 161 730 0160*
* Always include your booking number in the email or Whats-App message

Didn't receive your booking confirmation? Check your spam folder first

Mailing address

ParkCare B.V.
T. Zijlstra 
Brugstraat 7a-1
9712 AA Groningen 
Trade register number (KVK/Chamber of Commerce): 75802171 
IBAN: NL40INGB0006241541 
BIC: INGBNL2A

Payment methods

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